autocriticism
I read a lot. I think… maybe you read more…
But, I feel like I want to share some of them.
I thought I can use normal posts but it’s not efficient enough.
So, I decided to post the links using del.icio.us on a new page:
http://paul.jurco.ro/readingbookmarks/
Last five of them appear on the right side of the page, below the pages sections, and it’s called “What I have read lately”.
A short preview is here (last 5 of them):
Enjoy.
I needed a new pair of shoes, regular ones. Obviously, I went at one of the two malls in town.
At Polus I went in Deichmann, being the largest one. I bought a pair of brown Puma Retro Sneakers.
After two weeks one of them unglued at one of the sides. After summer holidays, I went back to the store to get them changed, or else.
The lady offered me to glue them back, no other option, even the warranty is 6 months. She said to wait till next week when they will call me.
After two weeks I went back to ask about my shoes, but the answer was I have to wait one more week…
I said I’ll wait two more days before I’ll ask for help at the local consumer protection authority.
But, I thought it will useless to ask for help from them, so, I gave a call at the branch office in Bucharest where a lady said that gluing the shoes in a Deichmann store is not so common. After a few hours I received a call from the local store to get back and “discuss” because the gluing was not a “successful” idea.
I went there (here we go):
- one lady and 15 people in the queue waiting to actually buy products, yes, with money. Hey! Deichmann, they make you profit! Hire at least one more to get the money and sell shoes…
- after like 10-15 minutes I received my brown shoes with black stripes on one side of the right shoe. Stripes from the glue of course.
- I said (furious): this not acceptable, it’s a pair of puma, I paid about 50 euro for them, how do I look heaving one normal brown shoe and one with black tiny stripes??? Jesus Christ…
- the answer was: hmmm let me take a look in the back store, after a wile, I was asked to chose another pair of shoes or money back.
- I went straight to puma shelf looking for size 9 shoes. One pair only. I grabbed it, and went back in line.
- Again, 15 people in the queue, another minimum 15 minutes. Well, having a lot of time I unwrapped the shoes and I noticed the left shoe had the tip for about 1 cm unglued.
- I asked the lady “What if?”, she said: “Than you better get your money back!”, after like 5 minutes of writing I got my money back.
Conclusions:
- Puma shoes can suck sometimes, two pair of shoes with the same issue means bad quality at a high price.
- I got my money back, but, I lost time with trips to the mall, gas and precious nerves.
- The lady from Deichmann in Bucharest is OK, but the store from Polus it’s sucky.
- Where in the World, on what normal shoes store you offer glue services?
- The managers of the store from Cluj-Napoca have no clue about sells or how to treat employees.
- I have my money back but no shoes, one more problem to solve.
- Ah, one more thing: I filled a complaint on the main site of Deichmann but nothing until now. I am (still) waiting for a response. Please google index this page.
angel – morandi
Leonard Cohen – In My Secret Life